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Privacy Policy: How We Handle Your Information

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and keep the lobby secure. This policy explains what data we gather, how we use it, and the choices you have around your personal information.

Account data collectionPayment verificationCookie and device trackingData retention termsYour access rights
D Baje Privacy Policy: How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what information we hold, want to update your details, or request deletion of your account data, our support team can walk you through the process. Reach us by email or live chat with your registered mobile number ready for verification.

Team online

Email Support

Send your privacy request to our support address with your account mobile number. We typically reply within one business day and will confirm your identity before sharing or updating any personal information.

Live Chat

Open the chat widget in your account dashboard to speak with an agent in real time. Privacy and data requests go to our specialist queue, and we will guide you through verification on the spot.

Account Settings

Review your registered mobile number, linked payment methods and communication preferences inside account settings. You can update your password, toggle marketing messages and see recent login activity any time.

DATA PRACTICES

How We Protect and Use Your Information

We encrypt payment confirmations from bKash, Nagad and Rocket using industry-standard protocols. Account credentials are hashed, and session tokens expire after periods of inactivity. Analytics cookies help us understand which game categories players in Dhaka or Chittagong open most often, so we can improve lobby layout without tracking individual sessions across external sites.

Deposit Verification

When you send a bKash, Nagad or Rocket transfer, we log the transaction reference, amount and timestamp to match it against your account balance. Payment processor details are stored securely and never shared with game providers or marketing partners.

Cookie Usage

Session cookies keep you logged in as you switch between slots, live tables and the sportsbook. Preference cookies remember language and display settings. Analytics cookies track page views and game launches in aggregate, with no personally identifiable information attached.

Account Security

Passwords are one-way hashed, and OTP codes secure withdrawals. We monitor login patterns for unusual device changes or location shifts and may prompt additional verification if something looks off, protecting your wallet balance and transaction history.

Data Retention

Active account records remain accessible to you and our compliance team for as long as your account is open. When you close your account, we archive transaction logs and identity documents for the period required by applicable record-keeping rules, then…

Privacy Policy Questions

We collect your mobile number, date of birth and payment method details during registration. This data verifies your identity, processes bKash, Nagad or Rocket deposits, and ensures you meet age requirements where access is permitted under local law.

Yes. Contact support with your registered mobile number and we will send a summary of your account information, transaction history and stored preferences. Verification steps apply to protect your data from unauthorized requests.

We share transaction references with bKash, Nagad and Rocket to confirm deposits, and anonymized usage patterns with analytics providers to improve the lobby. We do not sell personal data to advertisers or unrelated companies.

Closed account records are archived for the retention period required by applicable regulations, typically covering transaction logs and identity documents. Once that period expires, we delete the data permanently from our systems.

We use session cookies for login state, preference cookies for language and display settings, and analytics cookies for aggregate lobby usage. You can disable non-essential cookies in your browser, though some features may not work correctly.

Log into account settings to change your linked bKash, Nagad or Rocket number. For mobile number updates, contact support with verification documents so we can confirm your identity before making the change.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.